Total IR Control for Linux
Sales Policies

Sales Policies

All CommandIR sales, guarantees, and policies are implemented by InnovationOne Applied Technology.

Money Back Guarantee/Refund Policy

CommandIR Mini may be returning within 30 days of purchase for a full refund of the purchase price minus a 15% restocking fee unless the product is defective or does not meet our guarantee. CommandIR accessories, such as emitters and cables, cannot be returned. Shipping charges and discounts are non refundable. CommandIR Customer Service may be contacted for RMA.


Although InnovationOne employs rigorous quality assurance standards, all CommandIR devices carry a 90 day warranty to protect you against defects. The warranty will be considered void where defects have been caused by abuse, misuse, modification or unusual circumstances beyond our control. We reserve the right to repair or replace the defective product under warranty. We do not warrant against uninterrupted or error-free operation or that the product will meet your specific individual needs. InnovationOne DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE PRODUCTS, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Product Return

Contact customer service regarding warranty claims. Your warranty claim request must be received within the warranty period of your purchased product. We may require correspondence to confirm malfunctioning behavior and arrange for return. Before returning a product, an RMA (Return Merchandise Authorization) must be obtained from a customer service representative, and must be displayed prominently on your return package. Any product returned without an RMA may be refused. Returned product shipments must be prepaid.

Limitation of Liability

Under no circumstances is InnovationOne liable for: 1) Third-party claims against you for damages, 2) Loss of, or damage to, your person or property, 3) economic consequential damages (including lost time, profits, sales or savings) or incidental damage even if we are informed of their possibility.


We reserve the right to made pricing adjustments due to errors, changing market conditions, discontinuation, or typographical errors. We reserve the right to offer promotional discounts and special offers at our discretion. Changes to pricing may occur at any time and without any notice.

CommandIR Control Technologies is a division of InnovationOne Applied Technology.

(C) 2006-2012, All Rights Reserved. 

Last update: Mon Oct 29 22:23:04 EDT 2012


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